TAMPA, Fla. (WFLA) — Officers are warning Floridians of a “smishing” rip-off going round the place fraudsters pose as SunPass and demand fee for unpaid tolls.
“SunPass desires to remind prospects to watch out of textual content messages or different communications that demand rapid fee for unpaid toll balances,” a SunPass assertion stated. “These messages usually stress prospects to make a fast fee to keep away from late charges and embody a hyperlink to a pretend web site to gather private data.”
Clients are requested to disregard the texts and are warned towards clicking any hyperlinks they might comprise. As a substitute, they need to go to the SunPass web site and log into their account for the newest data.
When SunPass contacts its prospects, it is going to be by way of e-mail from customerservice@sunpass.com or noreply@sunpass.com, or over textual content from the quantity 786727.
SunPass ideas for avoiding smishing assaults
Be careful for:
- Unknown or hidden numbers – In some instances, scammers are hiding their id, however they’ll additionally “spoof” a neighborhood quantity to look “genuine.”
- False claims about issues along with your fee data.
- Pretend invoices with directions to contact them.
- Requests for private data equivalent to your title, tackle, social safety quantity, or bank card particulars.
- Alarming messages creating a way of panic.
What to do:
- By no means click on hyperlinks, reply to unknown textual content messages, or name numbers you do not acknowledge.
- Don’t reply to messages, even when they ask you to “textual content STOP” to finish messages.
- Delete all suspicious texts.
- Hold your sensible system’s OS and safety apps up to date.
- Report smishing makes an attempt to the Web Crime Grievance Heart (IC3) at ic3.gov.
